Pacific Power Customer Advisory: Beware of scams targeting utility customers
In some cases, the scammers threaten to disconnect service immediately unless past-due accounts are paid. Pacific Power does not call customers and ask for credit card numbers or pre-paid card numbers. If you have concerns, hang up with the caller, then phone Pacific Power at the company’s toll-free customer service number, 1-888-221-7070.
Recent scammers have been calling customers or going door-to-door demanding a special deposit payment for a new meter installation. Pacific Power field employees wear identification badges and they will not demand immediate payment for service on equipment.
If you are contacted by a scammer, report it to your local police and the Federal Trade Commission at 1-877-FTC-HELP.